Under the ETS Division, the Voice Operations team (VOX) is responsible for voice services to the University. Quick Links Zoom Video Conferencing at Montclair Zoom Workplace: Zoom’s Latest Client for Collaboration Zoom AI Companion Solutions for Flexible Work Flexible Work Features Descriptions How to Use Call Forwarding Softphone Installation Guide How to Use the Softphone Solution Unified Voicemail Portal Extension to Cellular Desktop Phone Desktop Phone User Guide Desktop Phone User – Additional Options Desktop Phone Add/Delete Contacts Desktop Phone Conference Call Guide Desktop Phone Voicemail Messaging Campus Voice Messaging User Guide General Softphone Registration for e911 Campus Voice Messaging User Guide Unified Voicemail Portal Campus Emergency Callboxes General Reference Mobile Devices Zoom Webinar Request XM Fax – Cloud Faxing Service